BetFoxx Casino Cookie Policy

At BetFoxx Casino, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them, why we use them, and the choices available to you regarding their use. By continuing to browse betfoxx.com, you consent to our use of cookies as described in this document. If you have questions about our practices, our support team is available 24/7 via live chat or at support@betfoxx.email.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website. Here at BetFoxx, we use cookies to ensure our platform functions correctly and to provide you with a seamless, personalised gaming experience. Cookies allow us to remember your preferences, keep you logged in during your session, and understand how you interact with our services. They do not contain executable code or viruses and cannot access other information stored on your device.

Types of Cookies We Use

Our BetFoxx Casino platform uses several categories of cookies, each serving a specific and important purpose. We outline these below so you have a clear understanding of what is active on your device when you visit our site.

Strictly Necessary Cookies

These cookies are essential for the operation of our website. Without them, services you have requested — such as accessing your BetFoxx login area, maintaining your session, or processing transactions — cannot be provided. We do not require your consent to use these cookies, as they are fundamental to the functioning of our platform.

• Session management and authentication (BetFoxx casino login functionality)
• Security tokens to protect your account
• Load balancing to ensure stable access to our services
• Fraud prevention and detection systems

Performance and Analytics Cookies

We use performance cookies to collect anonymous information about how visitors use our BetFoxx Casino platform. This data helps us understand which pages are visited most frequently, how long users stay on specific sections, and where visitors may encounter difficulties. All information collected by these cookies is aggregated and anonymised — we do not use it to identify you personally.

• Page load time monitoring
• Error tracking and reporting
• Traffic source identification
• User journey analysis across our site sections

Functional Cookies

At Bet Foxx, we use functional cookies to remember choices you make and to provide enhanced, personalised features. These cookies may remember your preferred language, currency selection, or region settings so you do not have to re-enter this information on every visit. The information these cookies collect may be anonymised, and they cannot track your browsing activity on other websites.

• Language and localisation preferences
• Currency display settings (EUR, GBP, USD, BRL, crypto)
• Remembering your login preferences
• Customised content display settings

Targeting and Marketing Cookies

Our BetFoxx platform may use targeting cookies to deliver advertisements and promotional content that is relevant to your interests. These cookies track your visits to our site and may share this information with third-party advertising partners. They help us ensure that when you see promotions — such as our Casino Welcome Package of 600% + 300 Free Spins, our Tuesday bonus, or our Daily Slot Cashback — they are relevant to your activity and preferences.

• Tracking your visits and activity patterns on our platform
• Measuring the effectiveness of our advertising campaigns
• Delivering relevant bonus offers and promotional notifications
• Retargeting users who have previously visited BetFoxx Casino

Third-Party Cookies

We work with a number of trusted third-party providers — including game studios such as Pragmatic Play, NetEnt, Play'n GO, Playtech, and Vivo Gaming, among 40+ partners — whose content is embedded within our platform. These providers may set their own cookies on your device. We at BetFoxx do not control third-party cookies directly, and we recommend reviewing the respective privacy and cookie policies of these providers for full details. Additionally, our analytics and advertising partners may also place cookies in accordance with their own policies.

Cookie Consent and Your Choices

When you first visit our BetFoxx Casino website, we will present you with a cookie consent banner. You may accept all cookies, reject non-essential cookies, or manage your preferences through our cookie settings tool. Please note that disabling certain cookies — particularly strictly necessary ones — may affect the functionality of our site, including your ability to complete the BetFoxx login process, access your account, or process withdrawals.

You also have the option to manage cookies directly through your browser settings. Most browsers allow you to:

• View which cookies are stored on your device
• Delete individual or all stored cookies
• Block cookies from specific or all websites
• Set preferences for cookie acceptance before they are placed

Please refer to your browser's help documentation for instructions on managing cookies. Common browsers include Chrome, Firefox, Safari, Edge, and Opera — each offers straightforward cookie management tools.

Cookie Retention Periods

The length of time a cookie remains on your device depends on its type. At BetFoxx, we differentiate between session cookies and persistent cookies. Session cookies are temporary and are deleted automatically when you close your browser. Persistent cookies remain on your device for a defined period — typically between 30 days and 24 months — or until you manually delete them. We regularly review the retention periods of our cookies to ensure they do not exceed what is necessary for their intended purpose.

Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not wish to be tracked. We acknowledge these signals; however, as there is currently no universal standard for how websites must respond to DNT signals, our BetFoxx Casino platform may not be able to honour all such requests in every instance. We continue to monitor regulatory developments in this area and will update our practices accordingly.

Compliance and Legal Basis

Our BetFoxx Casino operation is licensed under Curaçao gaming regulations, with Coco Loco Holdings N.V. as the operating entity. We use cookies in accordance with applicable data protection and ePrivacy regulations. For strictly necessary cookies, our legal basis is our legitimate interest in providing a functional and secure website. For all other cookie categories, our legal basis is your informed consent, which you may withdraw at any time through our cookie preference centre.

If you have concerns about how we handle your data or use cookies, you may contact the Curaçao Gaming Authority at complaints@curacao-egaming.com, or reach our support team directly at support@betfoxx.email.

Updates to This Cookie Policy

We reserve the right to update this Cookie Policy at any time to reflect changes in technology, legislation, or our business practices. At Bet Foxx Casino, we will notify users of significant changes by displaying a prominent notice on our website or by updating the "Last Revised" indicator on this page. We encourage you to review this policy periodically to stay informed about how we use cookies. Your continued use of our platform following any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about our use of cookies, or if you would like to exercise any of your rights in relation to your data, please do not hesitate to contact our team. We at BetFoxx Casino are here to help — reach us anytime via 24/7 live chat on our website or by emailing us at support@betfoxx.email. We are committed to addressing your enquiries promptly and transparently.