BetFoxx Casino Terms and Conditions

Welcome to BetFoxx Casino. These Terms and Conditions govern your use of our website, games, promotions, and all related services available at betfoxx.com. By registering an account or accessing any part of our platform, you agree to be bound by the terms set out in this document. We strongly encourage you to read everything carefully before proceeding. If you have questions about our terms, our support team is available 24/7 via live chat or at support@betfoxx.email.

1. About the Operator

At BetFoxx, we operate under the name of Coco Loco Holdings N.V. Our platform is licensed under the jurisdiction of Curaçao, and we are regulated by the Curaçao Gaming Authority. Complaints may be directed to complaints@curacao-egaming.com. The English version of these Terms and Conditions is the governing text; any translations we may provide are for convenience only and do not hold legal precedence.

2. Eligibility and Account Registration

Our services are available exclusively to adults. By creating an account with BetFoxx Casino, you confirm the following:

• You are at least 18 years of age or the legal age of majority in your jurisdiction.
• You are not located in a country where online gambling is prohibited by law.
• You are registering only one account in your name — duplicate accounts are strictly forbidden.
• All information you provide to us during registration is accurate, complete, and up to date.
• You are not a resident of a jurisdiction where our services are restricted due to provider-level geo-restrictions (e.g. UK, US, France, Spain, Italy, Belgium, and others per NetEnt and Microgaming blacklists).

We reserve the right to refuse registration or close any account that does not comply with these requirements.

3. KYC Verification and Account Security

Here at BetFoxx, we are required to verify the identity of all players as part of our legal and regulatory obligations. KYC (Know Your Customer) verification becomes mandatory once cumulative deposits or withdrawals reach €2,000. The following documents may be requested:

• Government-issued photo ID
• Proof of address (recent utility bill or bank statement)
• Selfie holding your ID
• Source of funds documentation
• A video call verification in some cases

Our verification process typically takes up to 3 business days. If you fail to complete verification within 30 days of our request, your account may be frozen. We take account security seriously and ask that you never share your login credentials with anyone. Your BetFoxx login details are your personal responsibility.

4. Deposits and Payments

We support a wide range of payment methods at BetFoxx Casino, including Visa, Mastercard, Apple Pay, Google Pay, Revolut, Monzo, Bank Transfer, SEPA, and cryptocurrencies (BTC, BCH, ETH, LTC, DOGE, USDT, USDC). Our base currency is EUR, and we also support GBP, USD, AUD, CAD, NZD, and BRL.

The minimum deposit for our casino welcome package is £/€50 per deposit. The general minimum bet on our platform is €0.50. Please note that third-party payments are strictly prohibited — deposits must come from accounts registered in your own name. All deposits must be wagered at least once (1x general; 3x casino) before withdrawal requests are processed.

5. Withdrawals and Processing Times

Our BetFoxx withdrawal policy requires that all cashouts be made via cryptocurrency only (BTC, ETH, LTC, BCH, DOGE, USDT, USDC). We process withdrawal requests within 72 hours of approval, though in some cases this may extend to up to 15 working days.

5.1 Withdrawal Limits

We apply the following weekly withdrawal limits based on currency:

• EUR / GBP: up to €500 / £500 per week
• AUD / NZD / CAD: up to $800 per week
• BRL: up to R$3,000 per week
• Maximum net winnings: €5,000 per 24 hours; €50,000 per account total
• Winnings exceeding €10,000 are paid in equal monthly installments
• Players who made only one deposit are subject to a maximum cashout of 15x their initial deposit
• Progressive jackpots are paid in full, regardless of the above limits

VIP members benefit from higher weekly withdrawal limits. BetFoxx withdrawal time varies depending on verification status and payment method.

6. Bonuses and Promotions

We offer a range of bonuses and promotional offers at BetFoxx, including our Casino Welcome Package of 600% + 300 Free Spins across 3 deposits, each providing 200% up to £/€10,000 plus 100 Free Spins. A minimum deposit of £/€50 is required for each, with a 20x wagering requirement on bonus funds. Free spins are valued at €0.10 each and must be used within 7 days.

6.1 General Bonus Rules

• Maximum bet while a bonus is active: €5 or 15% of the bonus amount, whichever is lower
• Wagering requirements: casino 45x, live casino 35x, sports 10x, free spins 20x
• Maximum winnings from Cashback or Loyalty bonuses are capped at 5x
• Accounts inactive for more than 6 months will be charged a €5 monthly maintenance fee
• We do not segregate customer funds — please be aware of this when depositing

Our BetFoxx promo code and BetFoxx bonus code offers are subject to these same general conditions unless otherwise stated. Any BetFoxx no deposit bonus, if offered, will carry specific terms communicated at the time of the promotion. We do not guarantee the availability of any BetFoxx no deposit bonus codes or BetFoxx promo code no deposit offers at any given time.

7. Responsible Gambling

At BetFoxx, we are committed to promoting safe and responsible gaming. We provide tools to help you manage your gambling, including deposit limits, session limits, cooling-off periods, and self-exclusion options. If you believe you may have a gambling problem, we encourage you to reach out to our support team or seek assistance from independent organisations such as GamCare or BeGambleAware.

8. Prohibited Activities

We prohibit the following activities on our platform:

• Fraud, collusion, or any form of cheating
• Using software or tools that provide an unfair advantage
• Abuse of bonuses or promotions (including multi-accounting to claim multiple offers)
• Depositing funds from third-party accounts
• Accessing our services from restricted jurisdictions

We reserve the right to suspend, close, or void winnings associated with any account found to be engaged in prohibited behaviour.

9. Limitation of Liability

Our BetFoxx platform is provided on an "as is" basis. We do not guarantee uninterrupted access to our services and are not liable for losses arising from technical failures, connectivity issues, or events beyond our reasonable control. To the fullest extent permitted by applicable law, our liability is limited to the amount of funds held in your account at the time of the dispute.

10. Governing Law and Disputes

These Terms and Conditions are governed by the laws of Curaçao. Any disputes that cannot be resolved directly with us should be submitted to the Curaçao Gaming Authority. We aim to resolve all complaints fairly and promptly. You may contact our team at support@betfoxx.email, and we will endeavour to respond within a reasonable timeframe.

11. Amendments to These Terms

We reserve the right to amend these Terms and Conditions at any time. When we make material changes, we will notify you via email or a notice on our website. Your continued use of BetFoxx Casino following any updates constitutes your acceptance of the revised terms. We encourage you to review this page regularly to stay informed of any changes.

By using our services, you confirm that you have read, understood, and agreed to these Terms and Conditions in their entirety. Thank you for choosing BetFoxx Casino — we wish you an enjoyable and responsible experience on our platform.